This guide will walk you through the process on How to Retrieve Email Address Used on JAMB Profile, ensuring that you regain access to your profile seamlessly.

Losing access to the email address linked to your JAMB profile can be frustrating, especially when you need it for logging in, checking results, or making corrections. Thankfully, there are straightforward steps to retrieve the email address you used during registration.

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Why is the Email Address on Your JAMB Profile Important?

The email address linked to your JAMB profile serves as your gateway to essential services on the JAMB portal. It is where notifications, login credentials, and updates are sent. Without it, you may face challenges accessing your profile, printing your admission letter, or completing change of institution/course processes.

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Steps to Retrieve Email Address Used on JAMB Profile

Here’s a step-by-step guide to help you recover your JAMB-linked email address:

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1. Check Your JAMB Slip or Printout

The first place to look for your email address is your JAMB registration slip. During registration, you were provided with a printout containing key details, including the email address linked to your profile. Review this document carefully.

• Action: Locate the printout, which is often labeled “Candidate’s Slip.”
• Outcome: If your email is visible, you can proceed to log in or recover it directly through the email provider.

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2. Visit the JAMB Portal

If your email isn’t on the registration slip or you’ve misplaced it, visit the official JAMB portal

1. Go to the JAMB e-Facility page.
2. Enter your JAMB registration number or phone number.
3. Click on the “Forgot Email” option (if available).

JAMB may display your registered email address on the portal for you to note down.

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3. Contact JAMB Support

If you are unable to retrieve your email through the steps above, contacting JAMB support is a reliable solution. Here’s how:

• Action:
  • Visit the official JAMB support page or office.
  • Provide your JAMB registration number and any other requested details, such as your full name and year of registration.
  • Request for assistance in retrieving the email address linked to your profile.
• Outcome: The support team will verify your information and provide you with the registered email address.

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4. Check with Your Email Provider

If you have multiple email accounts and are unsure which one you used, you can attempt recovery through your email providers. Most email services have a search feature that allows you to find emails related to “JAMB” or “e-Facility.”

• Action: Search for keywords like “JAMB,” “UTME,” or “e-Facility” in your inbox. This may help you locate emails sent from JAMB during registration.
• Outcome: Identifying the correct email account will allow you to access your profile.

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5. Visit the JAMB CBT Center

If online methods fail, you may need to visit the JAMB-accredited CBT center where you registered. These centers often keep records of candidate registration details.

• Action:
  • Go to the CBT center with a valid form of identification.
  • Request for help in retrieving your email address.
• Outcome: After verifying your identity, the center staff may assist you in recovering your email address.

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6. Use the JAMB SMS Service

JAMB provides an SMS service that allows candidates to retrieve their email addresses. Follow these steps:

1. Use the phone number you registered with during JAMB registration.
2. Send a message in the format: RESEND EMAIL [JAMB Registration Number] to 55019 or 66019.
3. Wait for a response from JAMB.

• Outcome: You’ll receive an SMS containing the email address linked to your profile.

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7. Update Your Email Address (If Necessary)

If you are unable to recover access to the email address, you may need to update it by following JAMB’s procedure for correcting profile details:

• Action:
  • Log in to the JAMB portal using your registration number and existing password.
  • Navigate to the “Correction of Data” section.
  • Select “Change Email Address” and follow the prompts.
• Outcome: You can link a new email address to your JAMB profile for future use.

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Preventing Future Issues

1. Keep Records: Always save your registration details, including your email address, in multiple locations.
2. Secure Your Email Account: Use a strong password and enable two-factor authentication to prevent unauthorized access.
3. Backup Email Accounts: Link your JAMB email to a backup account for easy recovery in case of loss.

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FAQs

1. Can I retrieve my JAMB email address without a phone number?
Yes, by visiting the JAMB office or your registration center, you can recover your email without your phone number. Ensure you provide valid identification and other registration details.

2. Is there a fee for retrieving my email address?
While JAMB may not charge a fee for retrieving your email, there might be charges for SMS services or corrections on your profile.

3. What if I can’t access my email account?
If your email account is inaccessible, you may need to contact your email provider for recovery or request JAMB to update your email address.

4. Can I change my JAMB email address?
Yes, you can update your JAMB email address through the correction of data process on the JAMB portal.

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Conclusion

Retrieving the email address used on your JAMB profile is crucial for managing your account and accessing key services. Whether you check your registration slip, use the SMS service, or contact JAMB support, there are multiple ways to recover your email. Always keep your registration details secure and ensure that your email account remains active and accessible to avoid similar issues in the future. however you can follow 9jaSchool for more updates.